To find your POS connection settings within your Mobi2Go admin screens, you will need to navigate to your > settings menu > Incoming Orders > Edit
Please find below what you will need to establish a connection to your SwiftPOS system.
- IP address
- Port (must be open)
Database Details
- Username (sa)
- Password (swiftpos)
- Database name (TABLETRACKING)
What you will need before a connection will work:
- Site ID needs to be correct on the POS to enable printing at the site
- If the connection details look correct but you still can't connect, ensure there are no extra spaces
- Credit Card field may need to be filled out (default value is 3)
- Port must be opened
If you need the real time to display on your POS you will need to ensure this is set to 'yes'. Please be aware due to SwiftPOS's set up, orders will be printed only at the expected time.
Email template to your SwiftPOS contact:
Hi,
Could you please send the following SwiftPOS connection details for this store so that we can establish a connection with the POS:
- Store ID
Connection Details:
- (Static) IP Address
- Port
Database Details
- Username
- Password
- Database Name
Payment Schema ID
- Pickup
- Delivery
- Eat In
- Credit Card
- Discount PLU
- Delivery PLU
- Surcharge PLU
- Tip PLU
Thanks in advance and please feel free to contact me if you have any further questions or comments.![]()
Regards
Once the details are received, you will need to add them to your connection details:
Then click the "check connection" button to test. You should see a connection established window appear if the details are correct and the port is open:
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