Lavu

What is Lavu?

Lavu is an iPad based Point of Sale system that features an intuitive interface which allows for daily tasks and customer interactions to be performed in as few steps as possible. Lavu enables you to effectively manage your restaurant with employee management features, customized reporting, and live sales figures.

This help article assumes your starting point is Mobi2Go and that you already have a Lavu account. You can sign-up to a free trial at https://www.lavu.com/free-trial-b

Setting up Lavu with Mobi2Go

Step One - Connecting your Lavu account

To begin you will need to gather some Lavu information to enable the integration. Please login into your account via https://admin.lavu.com/cp/ and navigate to Settings under Printer/Technical and click on API. From here you should be able to get the following:

  • data_name
  • key
  • token
  • server
  • server_id

Now log into your Mobi2Go account and access the Lavu POS settings under Settings > Receiving orders. Set the POS System to Lavu and fill out the fields with the information you found previously.

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Click the Save button at the bottom right of the page, then click Check Connection to test. You should receive 

Step Two - Importing your Lavu Menu

Go to the Menu tab and select Go to Menu Importer. Select POS System from the dropdown box on the top right, select your store from the Select Location dropdown and click the Import From POS button 

 

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All the items present in your POS will be imported and displayed as either a Category, Product, Modifier Group or Modifier.

You can scroll through the list and deselect an items you don't require. Once you're done you need to select Import. Once everything has been imported you will receive a Success message letting you know everything has been imported.

Receiving orders in Lavu

Once you have connected Lavu to your Mobi2Go account and loaded your menu you will need to install and configure Orders for iPad to enable order printing and notification.

Step 1 - Installing Orders for iPad

You will need an invitation from our staff to install the Orders for iPad app. Please send an email to you Onboarding Specialist or support@mobi2go.com with the following information:

  • Email address used for the App Store
  • Receipt printer model number

Once you receive an invitation please follow the links in the email to install TestFlight and Orders for iPad. Open Orders for iPad and configure it for your required location and printer via the Settings cog.

For more in-depth instructions on the setup and configuration of Orders for iPad please follow this link.

Step 2 - Receiving orders in Lavu

Now that we have Orders for iPad installed you will be alerted to a new order by either a printed receipt, a visual notification on the iPad or a notification sound from the iPad. To review and accept the Mobi2Go order from the main Lavu screen you need to open Extra from the top right of the screen and select Open Orders > All Open Orders

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You should now see all waiting Mobi2Go orders. You can view all items in a particular order, the customer's information and also if they have paid or not. To open an order make sure it is highlighted then select the Notepad icon in the top right.

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You can now review the order further and change it if needed. Once you're ready to close out the order select Check Out. You will be taken to the register screen where you can receive the payment for the order.

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