Where disbursement reports live
Disbursements are found in your admin: Settings > Payment Settings > click the Edit button
Then click on the Disbursement reports button:
Finding disbursements on your bank statement
On your bank statement you will see disbursements with a statement descriptor of Stripe Payments (Stripe are our partner powering Mobi2Go Payments).
Depending on your bank, the transaction reference will be either M2G <location_id> x<gross> or M2G<location_id>x<gross>, ie with or without spaces. You can set up rules in your accounting system to reconcile against the gross value for each location, and you can see the disbursement details in the Mobi2Go admin at the following links: mobi2go.com/admin/store/<location_id>/payments.
For example if your reference was M2G1234x5678, then your disbursement reports would be at the link mobi2go.com/admin/store/1234/payments.
When disbursements run
By default Mobi2Go Payments disbursements will be in ASAP mode, but we do have an option to switch you to Weekly mode.
ASAP mode means that as soon as payments because available we will disburse them to your account. This can be every calendar day or every business day, it depends how quickly banks make the funds available.
Weekly mode means that we wait for all payments within a given week (Monday–Sunday, or whatever you choose) to be available, and then those payments are disbursed together. This can make it easier for reconciliation. To switch to weekly disbursements please contact your Customer Success Manager or the Mobi2Go Support Team: firstname.lastname@example.org.