Configure holiday settings

Happy Holidays! Merry Christmas! Happy New Year and... all the rest. 

Holidays are an important time for businesses & if your store is operating over the holiday period, you will need to set up store closures and/or surcharges in Mobi2Go to cover the extra costs that will be incurred.

Remember

Store hours are set at a Store level, not at a Head Office level (unless you are a single-store Head Office.) If you are at a Head Office level, please ensure your stores are all aware of the changes required for holidays.

 

Setting a Surcharge

  1. In Mobi2Go (from the store level) click SETTINGS from the grey navigational pane
  2. In Settings locate Holidays on the right-hand side of the page
  3. Next to Holidays click EDIT
  4. In Holidays click ➕ ADD
  5. Click Add Surcharge
  6. From the left-hand side under Date click on the current date to pop open the calendar
  7. Find & select the date that you would like the surcharge to be applied to
  8. Under Surcharge, click in the field to enter a value
  9. A surcharges can be either a percentage (e.g. 15% of the order total) or a fixed amount (e.g. $15)
  10. Click SAVE to submit the changes
  11. Alternatively click  to clear the changes & press SAVE to submit the cancellation

 

Setting a Holiday Closure

  1. In Mobi2Go (from the store level) click SETTINGS from the grey navigational pane
  2. In Settings locate Holidays on the right-hand side of the page
  3. Next to Holidays click EDIT
  4. In Holidays click ➕ ADD
  5. Click Store is Closed
  6. From the left-hand side under Date click on the current date to pop open the calendar
  7. Find & select the date that you would like the surcharge to be applied to
  8. Click SAVE to submit the changes
  9. Alternatively click  to clear the changes & press SAVE to submit the cancellation


Pro Tip

If you need to update store Opening Hours over the holiday period, this will need to be done the week prior. You can do this by referring to our Opening Hours article.

Once the holidays are over, please ensure the hours are changed back.

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