If a customer requires a refund, you may be able to do this through Mobi2Go. If you use Mobi2Go Payments you can find a step-by-step guide on how to request a refund here.
If you are using any other third party payment gateway, you will need to contact them to organize the refund:
- Braintree
- CyberSource
- eWay
- HyperPay
- Moneris
- Payeezy
- Payfort
- Paymark
- Payment Express
- PayPal
- PaySafe
- Paystation
- RealEx
- Stripe
- Square
- World Pay (Formerly Vantiv and Mercury)
If you have any questions or concerns regarding your payment gateway or refund process, please, email us at support@mobi2go.com and we will be happy to help.
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