If a customer requires a refund, you may be able to do this through Mobi2Go. If you use Mobi2Go Payments you can find a step-by-step guide on how to request a refund here.
If you are using any other third party payment gateway, you will need to contact them to organize the refund:
- Payment Express
- World Pay (Formerly Vantiv and Mercury)
If you have any questions or concerns regarding your payment gateway or refund process, please, email us at firstname.lastname@example.org and we will be happy to help.