How to process a refund

If a customer requires a refund, you may be able to do this through Mobi2Go. If you use Mobi2Go Payments you can find a step-by-step guide on how to request a refund here.


If you are using any other third party payment gateway, you will need to contact them to organize the refund:



If you have any questions or concerns regarding your payment gateway or refund process, please, email us at and we will be happy to help.


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