Process a refund


Types of Refunds

Refunds for MOBI orders can be broken down into 2 groups:

  • MOBI - Payments made through MOBI Payments
  • Third party - Any other payments


3rd Party MOBI 

🚀 If you use MOBI Payments, then good news! You can refund a full order yourself, in the MOBI admin site. And we (MOBI) can process a partial refund for you.


If you have any questions or concerns regarding your Payment gateway or refund process, please feed free to contact our Support team and we will be more than happy to help.

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