Ensuring your Mobi2Go Printer uses the latest version

 

To ensure your Mobi2Go Printer runs the latest version, follow this process:

  • Turn your Mobi2Go Printer off (the power switch at the back).
  • Turn it back on.
  • When starting up you should see the following Select a home app screen.
  • If you don't see that screen skip to If there was no "Select a home app" screen below, otherwise continue.
  • Select MobiGo Printer vXX and tap Always.

Screenshot_2018-10-17-11-36-11.png

Once your Mobi2Go printer has started up:
  • Tap Options.
  • Tap Device settings.
  • Tap Check for updates.
  • If there is an update available tap Update now and follow the prompts to install.
 
Then let's check you'll stay on the latest version:
  • Turn your Mobi2Go Printer off.
  • Turn it back on.
  • This time you won't see a Select a home app screen.
  • Tap Options.
  • Tap Device settings.
  • Tap Check for updates and it should say you're up to date.

 

If there was no "Select a home app" screen

Let's check what version you're on:

  • Tap Options.
  • Tap Device settings.
  • Below Check for updates it'll say your version number.
  • If it's on a version higher than version 23, tap Check for updates and follow the update process.
  • If it's on version 23 then please follow the steps in the video below:

 

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