Menu Sync

Menu synchronisation brings your POS & Mobi2Go together. With a single click of a button, it synchronises any changes in your POS & brings them straight into your storefront. 

 

Key Features

With Menu Sync we can:

  • Work with different PLUs and prices per store, by pickup & delivery
  • De-duplicate menus 
  • Deal with size based PLUs and prices
  • Save set up & maintenance time
  • Simplify the Mobi2Go Menu Manager

Head Office Menu Sync

When you click the Menu Sync button in your Head Office settings, any new items and changes to existing items are synced to your Mobi2Go menu. 

A summary of what happens with a Head Office Menu Sync:

  • Loads the menu from the POS for that location 
  • Compares the two menus (POS & Mobi2Go) to find any changes (it compares with the Mobi2Go Menu set in Settings)
  • Using the changes it will do the following:
    • A tag will be added to an item (product, modifier etc.) when it has been updated, that looks like: synced-at-19.08.08-12:07:07
    • If a product or modifier is removed from the POS, everything but the removed items will have been synced, and the synced-at tag will have an updated timestamp (it will not be deleted)
      • The removed item will have been ignored by the sync & will have not changed; the timestamp of the deleted POS item will not be updated
    • New products and modifiers are added to the Menu Manager: 
      • The relationships between products, modifier groups, and modifiers that are set in your POS will be maintained when these arrive in Mobi2Go.
      • New products/modifiers won't be visible to customers until they're added to a category in a menu
    • Price updates are applied automatically, but other updates (e.g. product name changes, description changes) are not updated automatically
  • Display & update the Sync statistics in the Settings page

Store level Menu Sync

When you click the Menu Sync button in your Store level settings, only pricing updates are synced. In order to bring across new or updated content, the sync must be carried out from the Head Office level (see above). 

 

How does it work?

Via the Settings tab on either your Store or Head Office dashboard: 

  1. From your Settings page, locate the heading General Settings, and click EDIT
  2. On the General Settings page, scroll down to find the SYNC NOW button
  3. Above the button are some Menu Sync stats including Last synced (how long ago a menu sync was done), Items created (last time, how many items were created) & Items updated (how many items were updated last time)
  4. Click SYNC NOW to synchronise your POS with Mobi2Go (this can take a minute)
  5. Once complete, the statistics will update & you can start to check your changes in Stock & on the storefront

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POS Availability

Currently we support Menu Sync with the following POS:


 

If you need a hand with Menu Sync, please reach out to our Support team who will be happy to assist.

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