There are sometimes situations where some businesses opt to add a surcharge to online payments for their digital orders. This could be $1 or 2%, or any amount you choose - read on for simple instructions on how to set this up.
Remember
Surcharges are set at the Store level. If you are on the Head Office dashboard, click on a store to set a surcharge for that store.
How to add a surcharge to all online payments
- In MOBI from the store's Dashboard, click SETTINGS from the grey navigational pane
- Locate Payment Settings and click EDIT.
- Under the Payment Gateway, click CHANGE to add a surcharge
- Select whether you'd like to add a percent or fixed amount, add the corresponding number, click SAVE
Pro Tip
If you only want to set a surcharge for a specific date, you can use our Holidays feature to set a surcharge, special opening hours, or mark your store as Closed for a specific date, without changing the rest of your settings. Click here to learn how
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