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Mobi2Go Support
Troubleshooting

Troubleshooting

Your lifeline of FAQs & more, to help you get back up & running.

🚨 Fraud & Chargebacks

The risks when receiving digital orders
Mobi2Go Payments chargebacks
Types of chargebacks
Mobi2Go Payments Disbursements
Fraud and chargebacks

🧾 Order Failures

Kounta Self-Onboard: Classic reasons for not printing
Lightspeed orders not printing
Failed order types

❓ FAQs

Troubleshoot failed orders
Clear your cookies & browser cache
Troubleshoot order failures - Unable to reach POS
Troubleshoot order failures - Dispatcher Offline
Send a test order
Setup Remote access

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