Help Center

NZ & AU: 1800 411 329

US & CA: 613 902 6072

MOBIHQ.COM Submit a request Sign in

Welcome! How can we help you?

Popular help topics: store hours, change password, notifications, refunds,

MOBI Support
Troubleshooting

Troubleshooting

Your lifeline of FAQs & more, to help you get back up & running.

🚨 Fraud & Chargebacks

Security for taking credit card payments online
MOBI Payments chargebacks
Types of chargebacks
MOBI Payments Disbursements
Fraud and chargebacks

🧾 Order Failures

Solve Kounta printing issues
Lightspeed orders not printing
Failed order types

❓ FAQs

How to refund an order?
Service Fee FAQ
FAQ: Kiosk
Tabs FAQs
Troubleshoot failed orders
Clear your cookies & browser cache

See all 12 articles

Can't find what you're looking for?

Let our Support team help you! Call from Australia & NZ: 1800 411 329 or North America: 613 902 6072

Submit a Ticket

© MOBI Support